Privacy & Policy

Who we are

Bhubaneswar Travel Mart plans Odisha, India and international journeys from 3rd Floor, Jatani Road, Botanda, Sundarpada, Bhubaneswar, Odisha 751002, India.

For a question about this policy, write to odisha@bbsrtravelmart.in or call +91 94382 34898. The website is www.bhubaneswartravelmart.in.

Information we collect

When you enquire, subscribe, or book, we may receive your name, phone number, WhatsApp number, email, city, travel dates, number of adults and children, child ages where a room needs them, hotel or vehicle preferences, and the message you write.

A booking may also need passport names, nationality, and document copies so a hotel, airline or visa file can be arranged. We ask for those only when the trip requires them.

The website records ordinary technical details such as the pages you open, the browser, and a rough location derived from the connection. This is used to keep the site working and to see which pages are useful.

Facebook, Instagram and other forms

If you submit a lead form, message, or advertisement form on our Facebook or Instagram page, Meta sends us the fields you filled in — typically your name, phone, email, and the travel answers on that form.

We use those details only to reply with a quote or to continue the conversation you started. Submitting a form on Meta is also covered by Meta’s own privacy policy.

How we use it

We use your details to answer the enquiry, prepare an itinerary and a price, hold hotels or cars, send booking updates, and reply on WhatsApp, phone or email.

A newsletter email is used only to send the notes you subscribed to. You can ask us to stop those emails at any time.

We do not use your details for unrelated marketing lists, and we do not sell them.

Who we share it with

Hotels, transport operators, guides, airlines, visa centres and other suppliers receive only what they need to deliver the service on your booking.

We use Google Analytics on this website to understand visits. Google processes that usage data under its own terms. Payment, email and messaging providers process the details required to complete those services.

We may disclose information if the law requires it, or to protect a guest or our staff.

Cookies

The site uses cookies so pages load correctly, so a language choice can be remembered, and so Google Analytics can count visits. You can block or delete cookies in your browser. Some parts of the site may then work less smoothly.

How long we keep it

Enquiry and booking records are kept for as long as we need them to complete the trip, answer a later question, and meet accounting or legal duties. Newsletter addresses are kept until you unsubscribe or ask us to delete them.

Children

We do not market this website to children. A family booking may include a child’s age so the hotel and the car are planned correctly. That detail is given by the adult making the enquiry.

Your choices

You may ask what details we hold, ask us to correct them, or ask us to delete them where we are not required to keep a booking record. Write to odisha@bbsrtravelmart.in with the name and phone number on the file.

You may also refuse optional cookies in your browser, and you may unsubscribe from the newsletter from any message or by writing to us.

Security and updates

We take reasonable care to limit who on our desk can open a guest file. No website or email can be guaranteed perfectly secure.

We may update this page. The date at the top of the page is the date of the current version. Continuing to use the website after an update means the new version applies to later visits and enquiries.